Our Ethos and Commitment
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With AI startups burning up to 80% of their funding on infrastructure, compute poses an unreasonable barrier to innovation. We refuse to let infrastructure be the bottleneck of progress. That's why we've come together as a team of visionaries driven by a common goal: to empower the builders of tomorrow. Our mission is nothing short of revolutionizing the cloud landscape. We're uniting a network of independent hosts with the power to challenge the hyperscalers. But we're not stopping there - We're crafting cutting-edge software that's redefining how AI training and inference workloads are deployed globally. Let's build the future of AI, together.
We know infrastructure - because we've run it ourselves. Before we started TensorDock, we hosted servers for other marketplaces. We understand what to look for in hosts, and how to get them to meet the high standards of our customers.
Optimizing performance is in our DNA. When we hosted servers, we compromised at nothing to tinker and deliver the best experience possible for our customers, We played around with open-air chassis, natural airflow, and immersion cooling. Now that we're TensorDock, we continue to focus on slashing costs without ever compromising quality. In fact, after years of deploying Proxmox and OpenStack clusters, we built our own Libvirt-based hypervisor. We've improved reliability by 90% while providing the flexibility for storage-only billing, fast VM modifications, and Instant Deploy VMs.
We're here to serve you. You matter, regardless of how much you spend, or how many GPUs you host with us. Our staff are available 24/7 to help. We have a 24-hour response time standard, but we often respond even quicker!
Our philosophy is that it costs us nothing to be helpful and responsive - if we have to get back to you eventually, it might as well be ASAP.
We're committed to building the best platform for developers, and we know from personal experience that quotas and hidden pricing suck for users. TensorDock is built from the ground up to be truly on-demand. As part of our commitment to delivering the highest possible value for customers and hosts, we don't offer a referral program, so that we can maintain the thinnest margins possible. We want our product to be so great that our users will tell their friends regardless! All TensorDock policies, including our and , are posted publicly. And for equality, we maintain the same on-demand pricing for all customers: no negotiation needed.
