TensorDock
  • Who we are
    • Welcome to TensorDock
    • Our Ethos and Commitment
  • Virtual Machines
    • How to SSH into your instance
    • How to RDP into your instance
    • Installing NVIDIA Drivers on Windows 10
    • Linux & NVIDIA Drivers
    • Cloud-init
    • File transferring with SCP and Rclone
    • Running Jupyter Notebook
    • SSH server hardening on Ubuntu
    • Running Stable Diffusion in Docker
    • Installing and running Stable Diffusion UI
    • Running Disco Diffusion on a Linux instance
    • Running Disco Diffusion on a Windows instance
    • Running SimpleTuner/Flux on a Linux instance
    • Using Parsec, Moonlight and Sunshine
  • Hosting
    • Installation Guide
  • Whitelabel
    • Overview
    • Setting Up a Storefront
    • Customization Overview
    • Customize Whitelabel Storefront
  • Legal Information
    • Company Information
    • Terms of Service (TOS)
    • Privacy Policy
    • Acceptable Use Policy (AUP)
    • Taxes, VAT, GST
    • Downtime Compensation
    • Supplier Hosting Agreement
  • Quick Links
    • Discord Server
    • TensorDock.com
    • Dashboard
    • API Documentation
Powered by GitBook
On this page
  • Solutions to Common Issues
  • Installing Parsec

Was this helpful?

  1. Virtual Machines

Using Parsec, Moonlight and Sunshine

PreviousRunning SimpleTuner/Flux on a Linux instanceNextInstallation Guide

Last updated 4 months ago

Was this helpful?

Solutions to Common Issues

Hardware Encoding: If Parsec, Moonlight, or Sunshine fail to use hardware encoding when a GPU is available, and hardware encoding isn't visible in the settings, this is because you need to install a , so the GPU can display to that virtual monitor for Parsec.

Black Screen: If connecting with Parsec, Moonlight, or Sunshine creates a black screen with no error message,

  1. Make sure the Parsec window is focused.

  2. Press CTRL + SHIFT + I to enter Interactive Mode.

  3. Once connected, you can exit Interactive Mode by pressing CTRL + SHIFT + I again.

  4. Press the Windows Key + P, press the Down Arrow key twice, and then Enter. This should make the VM's screen appear on Parsec.

Error codes 6023 and 6024: Unable To Negotiate A Successful Connection works as a fix. More details can be found in the . Error code -14003: "We were unable to capture the screen of the computer you were attempting to connect" Ensure your RDP connection is closed before connecting with Parsec, Moonlight, or Sunshine.

Installing Parsec

If Parsec needs to be updated, you can first try . If that doesn't work, follow these instructions to perform a complete reinstall.

First, uninstall the current Parsec. Then, locate the "Downloads" folder in the virtual machine. There should be an installer for Parsec already present (parsec-windows.exe). Run that. If not, from the website.

Parsec setup instructions will pop up. First, you will choose which components of Parsec to install. Make sure the Parsec App and Virtual Display Driver are selected, then press Next.

Second, you will choose an installation type. Choose to download Parsec in "Per User mode" and press Next.

Parsec will begin downloading; wait for this to finish. Note: Once downloaded, there may be a message saying that a reboot is required. You can ignore this for now, as we are doing that in a later step.

Now login with your Parsec account and click on the settings tab. Scroll down until you see "edit configuration file" at the bottom. Then, click on the "edit configuration file" link.

Paste in the following lines, if they don't exist already:

host_virtual_monitors = 1
host_privacy_mode = 1

Save the file and then quit Parsec from the system tray (quitting from within Parsec sometimes fails to save the configuration file).

Open Parsec again and verify that the two lines are in the configuration file. If not, add them again, save, quit Parsec, and check. When it persists, reboot the VM. Now you can try out Parsec.

virtual monitor
ZeroTier
Parsec Article
Parsec's custom installer
Download Parsec
Make sure the Virtual Display Driver is also going to be installed
Download Parsec in Per User Mode
The Parsec config file with the pasted lines