Acceptable Use Policy (AUP)
Our acceptable use policy defines what you can and can't use TensorDock for
Last updated April 17, 2022
This Acceptable Use Policy (“AUP”) is to establish what activities are permissible and not permissible while using TensorDock Services. This policy is not entirely comprehensive, and TensorDock, regardless of whether the activities or materials are described below, reserves the right to take corrective action.
Customers are responsible for AUP violations, regardless of whether someone was using the Customer’s account with or without permission. AUP violations by the Customer’s end users are also the liability of the Customer. Assisting in the violation of this AUP is also not permitted. TensorDock reserves the right to change this AUP at any time.
Illegal or Abusive Activity or Content
Prohibited activities include and are not limited to the following:
Illegal Activities: Using TensorDock Services to engage in conduct or activities found by a court to be unlawful;
Fraudulent or Harmful Activities: Engaging in or promoting activities that are deceptive, harmful, damaging, or misleading;
Intellectual Property Violations: Using TensorDock Services to violate, infringe upon, or misappropriate intellectual property or proprietary right of a third party. That includes but is not limited to copyright, patent, trademark, trade secret, privacy and publicity violations;
Illegal Pornography: Distributing child pornography or revenge porn;
Threatening Content: Content that promotes or threatens terrorism, abuse, harrasment, or violence against any persons or organizations. In addition, content that promotes harm on the basis of race, ethnicity, national origin, religion, disability, or immigration status; and
Controlled Substances: Selling or distributing controlled substances and prescription drugs in an unlawful manner.
Security Violations
Customers may not use TensorDock Services to disrupt the activities of any network, computer or communications System, software application, or networking device, with each being defined here as a System.
Prohibited activities include but are not limited to:
Harmful Software: Technologies that may damage, interfere with, intercept, or expropriate any data or computer System. That includes but is not limited to viruses, malware, spyware, adware, worms, Trojan horses, or time bombs;
Unauthorized Access: Using or accessing any System without permission for any purpose;
Interception: Monitoring traffic or data collection on a System with no permission; and
Falsification of Origin: Using improper TCP-IP packet headers, email headers, or any message portion that describes the route or origin. Aliases or anonymous remailers are exempt.
Network Abuse
The Customer may not make any connections to network infrastructure without proper consent.
Prohibited activities include but are not limited to:
Monitoring: Monitoring a System in a manner that disrupts its activity, or collection of TensorDock Service content;
Deceitful Actions: Introducing malware into TensorDock’s infrastructure, or collecting, transmitting, phishing. or using deceitful methods to gain data;
Intentional Interference: Disrupting a System’s correct function, including using mail bombing, news bombing, broadcast attacks, flooding techniques, or DoS to overload it;
Operation of Certain Network Services: Use of open proxies, open mail relays, open recursive domain name servers, and Tor exit nodes, is prohibited;
Avoiding System Restrictions: Electronic or manual methods aimed at avoiding use limitations placed on a System;
Retaliation Against TensorDock: Activities that can lead to retaliation against TensorDock, including TensorDock employees or servers;
Cryptocurrency Mining: Mining cryptocurrencies without documented consent.
Withholding Identity: Any conduct aimed at cloaking identity, contact information, or identification information, such as the practice of return mailing; and
Vulnerability Testing
Any attempt at conducting malware research, testing the vulnerability of or breaching a TensorDock system or network, without TensorDock’s documented permission.
TensorDock Oversight
TensorDock has no obligation to, but may exercise the right to investigate any possible violation of this AUP. We also reserve the right to investigate improper use of TensorDock Services by a Customer. Regarding those investigations, TensorDock may share any information to appropriate law enforcement officials, regulators, or other applicable third parties. Customer information and other appropriate data consistent with applicable law may also be shared. TensorDock has the ability to work with appropriate law enforcement agencies, regulators, and applicable third parties to assist in the prosecution of illegal conduct resulting from violations of this AUP.
Consequences Resulting from AUP Violation
If TensorDock finds a Customer violation of this AUP, TensorDock reserves the right to modify, and/or suspend or terminate a Customer’s use of company Services. TensorDock may also intercept or block any Customer or end user data in cases of AUP violation or illegal activity. Regardless of whether a violation is committed unintentionally or without the Customer’s permission, TensorDock’s right to suspend or terminate the Customer’s use of TensorDock Services will be applied. Under this AUP, TensorDock is not obligated to act at any given time. TensorDock may exercise that right at any time.
Reporting AUP Violations
If Customers notice possible violations of this AUP, they must notify TensorDock by providing a full explanation. TensorDock may request Customer’s assistance to resolve the violation at any time.
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